I ordered some items from them I couldn't find in my local stores. One of them was sent from a store but it was an older model different from the one I had ordered from the site. It turns out they reuse the same SKU when products are updated. Phone support refuses to provide customer service for anything delivered from a store so I had to go back and exchange it for the proper model. Except that the price had risen since I placed my order and the drone at the customer disservice desk insisted that I had to pay the difference. I had to argue with them to do what they were supposed to do with printouts from the web site showing their foolishness.

Never use the Home Depot site to buy anything.