My comment did have some clarifying points, but my observation that they may be tired wasn’t a dismissal or rejection of anything, it was just empathy. I’ve come back to respond to this several times and walked away confused each time, because I sincerely recognized that dealing with broken technology takes a toll, and I was surprised by this being interpreted as less sincere. But I did re-read my comment and I see how that could be misread along with those clarifying points.