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Re:A short conversation with a bank by code_duck on Saturday March 12, 2022 @03:44PM (#30654728)
This also enables Amazon to claim you purchased a different item than you did, or charge a different price. The only way to obtain documentation of a purchase is to take a screenshot of every transaction.

I bought some lightbulbs from Amazon recently. I am quite sure I purchased some 7-8 watt LED candle bulbs. I received a package of 50 watt incandescents, which was definitely not what I wanted. I went to my Amazon account and it showed I had purchased the incandescents. I looked at my email receipt, and all contained was is a list of links to Amazon, which led to their site, showing I had purchased the incandescents. The lack of text in the email meant I had no way to determine what I actually purchased and whether the mistake was on my end, Amazon's or the third party vendor.

Re:A short conversation with a bank by breakingcups on Saturday March 12, 2022 @04:05PM (#30654879)
You probably unintentionally got caught in a review whitewashing scheme, where a well-rated product gets renamed and its specification and pictures updated to an entirely unrelated (or in your case, somewhat related) product so the seller doesn't have to start from 0 reputation.
Re:A short conversation with a bank by Joeri on Sunday March 13, 2022 @04:11AM (#30659074)
Isn’t that fraud? Like, literally the legal definition of fraud? Why doesn’t the government step in to put a stop to that?
Re:A short conversation with a bank by cute_boi on Sunday March 13, 2022 @08:02AM (#30660496)
This is like a petty case for government. They even make it difficult to report such case due to bureaucracy :(
Re:A short conversation with a bank by y3sh on Tuesday March 15, 2022 @06:19AM (#30683571)
Amazon list hijacking, happens regularly
Re:A short conversation with a bank by fjert on Saturday March 12, 2022 @04:02PM (#30654849)
I had a very similar thing happen to me. I bought some AirPod Pros on sale and received normal AirPods and the Amazon order history indicated I ordered them when I know for a fact I had not. I was able to exchange them and all, but it was super frustrating.
Re:A short conversation with a bank by nickflood on Sunday March 13, 2022 @04:19AM (#30659112)
The invoices and the "order details" page (one that looks like it's from 2000's internet) should retain the item description at the time you bought the item. That's how I successfully claimed a refund on the item that claimed "2 of item" and shipped me only one.
Re:A short conversation with a bank by code_duck on Monday March 14, 2022 @05:20PM (#30678488)
Thanks, I haven't actually tried the desktop site - only the phone app. I will check it out.