Isn't that just the general trend with grocery stores in general (long lines)? I don't know about eliminating express lanes, but I don't know how many years it's been since I've been in a grocery store and seen most of the lanes being staffed, even at peak times. It seems like they'd rather run 2 lanes out of 8, plus the self checkout, rather than even temporarily open up a couple extra lanes to clear out long lines.