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A comment on Moral injury can occur in many contexts and populations, including the workplace. Parent comment

Re:Moral injury can occur in many contexts and populations, ... by rahimnathwani on Wednesday February 23, 2022 @12:02AM (#30437862)
If a site shows me a special offer (e.g. an extra 10% off) when I'm about to abandon my cart, that's OK with me. Just like if I'm walking out of a store because I didn't get an acceptable price, and the owner calls to me as I'm passing through the doorway.

If the alert says something untrue or misleading (last day of sale, virus on computer, 1000th visitor) that's deceitful.

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Re:Moral injury can occur in many contexts and populations, ... by pwdisswordfish9 on Wednesday February 23, 2022 @04:05AM (#30439188)
I would have preferred getting a good offer to begin with. That just reveals to me they were not offering their best before, which is kind of deceitful in itself. Why would I trust them to give me a good deal afterwards?

Plus, it incentivizes having to threaten to cancel a deal to get anywhere near acceptable terms. Fuck that.

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Re:Moral injury can occur in many contexts and populations, ... by rahimnathwani on Wednesday February 23, 2022 @10:33AM (#30442105)
It's not deceitful to improve your offer during the course of a negotiation.
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Re:Moral injury can occur in many contexts and populations, ... by vanusa on Wednesday February 23, 2022 @02:13PM (#30445017)
True in broad, general sense.

But basically off the page as regards to the specific UX patterns under discussion in this thread.

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Re:Moral injury can occur in many contexts and populations, ... by rahimnathwani on Wednesday February 23, 2022 @02:56PM (#30445559)
The UX pattern I'm talking about it the one at the top of this comment thread.

This one:

"when someone tried to leave the site, bring up a popup to offer them a deal or otherwise encourage them not to leave"

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Re:Moral injury can occur in many contexts and populations, ... by vanusa on Wednesday February 23, 2022 @05:41PM (#30447604)
Right - which is an extremely narrow subset of "changing your offer during the course of a negotiation". Meanwhile it has other intent-blocking attributes for which the "deceitful" label quite justly applies.

In other words: in the Venn diagram of the two buckets - the measure of overlap is quite small.

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