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A comment on Show HN: I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers. Parent comment

Re:Show HN: I rolled my own simple support / Helpdesk SaaS a... by stavros on Tuesday February 22, 2022 @06:26AM (#30426563)
Why? I've been running services on single instances for 13 years and it's been ok. Not everything has to be webscale.
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Re:Show HN: I rolled my own simple support / Helpdesk SaaS a... by justinholmes on Tuesday February 22, 2022 @08:21AM (#30427568)
It's not about being webscale it's about being professional.
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Re:Show HN: I rolled my own simple support / Helpdesk SaaS a... by stavros on Tuesday February 22, 2022 @08:24AM (#30427598)
It's not professionalism to increase the cost of your service regardless of your needs. Maybe 99.99% is good enough for the OP's price point, and if I want five nines I'll pay for Zendesk.
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Re:Show HN: I rolled my own simple support / Helpdesk SaaS a... by chrismorgan on Tuesday February 22, 2022 @08:38AM (#30427758)
In this sort of situation, using multiple servers is likely to reduce reliability. Needless complexity is not a good thing. Making a system distributed has a real cost.
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