Eh, I’ve purchased a bunch of Lutron Caseta dimmer switches from Amazon Warehouse, and I’ve several times received what was clearly a fraudulent return (the switch is obviously not a smart switch and doesn’t look like the picture on the box). Clearly return handlers at Amazon are not careful at all — basically they saw a light switch and said “yep that’s it” without looking more than the 0.1 seconds required to tell it’s not even remotely similar to the item supposedly being returned.