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Re:Adobe tricks users into a 12 month contract by ssss11 on Saturday February 05, 2022 @04:33PM (#30226357)
Couldn’t you make the free trial useful enough to show off the product, yet _incomplete_ in such a way that continually making new accounts is not viable?

An example.. a marketing mail app where the trial only allows you to mail 1 or 2 campaigns with a max of 5 email addresses (recipients) for each. In that scenario you’d see the full capability of the product but couldn’t use it for a full email campaign. Creating more accounts wouldn’t help you game the trial.

I think not taking people’s CC is important.

Re:Adobe tricks users into a 12 month contract by pbhjpbhj on Saturday February 05, 2022 @08:25PM (#30228313)
But you'd want to test that the mail campaign manager handles large campaigns efficiently, etc.. I guess there's a suggestion here that two trial options should be available a "trial with CC" where you get access to the whole product and a "trial without CC" where you get access to a simulcrum of the product, like you can use Netflix but it only shows the first 5 minutes of all shows or something.

I'm moving web/email hosting providers at the moment and the range of trials available is interesting. Two examples to highlight the range: Linode offers a $100 USD value to use in a time-limited trial (one month IIRC); OVH wouldn't even give me a trial on request and have a minimum 12 month upfront charge (I can't believe they're serious, every provider has given a free trial in the past even if only for a week or two [which is not long enough for me to get a proper view of someone's service]).

Re:Adobe tricks users into a 12 month contract by techshill on Monday February 07, 2022 @12:24PM (#30247948)
sounds like a lot of dev work for little to no value..