Re:Spam blacklisting is out of control
by js2 on Saturday February 05, 2022 @03:20PM
(#30225468)
How do you know whether your mail is going through? I can understand for messages that bounce, but how about mails that are silently dropped or end up in spam folders?
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Re:Spam blacklisting is out of control
by noduerme on Saturday February 05, 2022 @03:35PM
(#30225670)
In our case it's quickly obvious since our server sends verification codes when people sign up for online accounts or change their passwords. We'll see a pattern of customer complaints from certain mail services within a day of being on any major blacklist.
Re:Spam blacklisting is out of control
by johnklos on Saturday February 05, 2022 @03:58PM
(#30225936)
Honestly, we usually find out after communication has failed and some other form of communication is used.
It's usually worthwhile to remind businesses that when they use "free" services like privacy-paid outlook.com and Gmail, they'll get what they pay for, and if their communications really matter, they should find proper email providers.
I can never know for sure if email is avoiding the spam folder, but everything tells me if it does happen, it's quite rare now.
First, I will send emails to test accounts I have set up with major email providers (gmail, yahoo, outlook, etc). I used to do this often, but they have all been going to the inbox on my last few tests, so I haven't done this recently.
Second, is feedback I get from recipients. When I send an email and ask for a reply, I'll get a reply. I also used to hear a few times a month, "sorry for the delay. I found your email in my spam folder!". This has gone away.