Re:Adobe tricks users into a 12 month contract
by marcosdumay on Saturday February 05, 2022 @01:28PM
(#30224074)
Yeah, and a software provider hiding a non-cancel clause somewhere in a dozens of pages after the deal "contrat" doesn't impact on your legal obligations either.
[ Parent
| on HN ]
Re:Adobe tricks users into a 12 month contract
by chrisseaton on Saturday February 05, 2022 @01:31PM
(#30224117)
I would guess that ‘annual plan’ is presumed to be clear enough, you didn’t have to read the contract.
Re:Adobe tricks users into a 12 month contract
by marcosdumay on Saturday February 05, 2022 @03:25PM
(#30225526)
Hum... Annual plan is not stated on any of the large text. It is stated on the "review order before you buy" as part of the name of the product, what makes it nothing any similar to "clear". "Completely confusing" is more apt.
Near it the price information carries the monthly price only, with no indication that you are signing up to 12 times that amount.
The only saving feature is that you don't need to read dozens of pages. If you open the contract, it is confusing from page 1. But it's also not clear at all what is going there.