Re:A UX designer walks into a Tesla Bar
by TuringTest on Monday January 31, 2022 @03:46AM
(#30145903)
> “every time this happens he closes that website immediately and goes to a different one that we ranked #2 in the autocomplete search.”
This is a disheartening yet frighteningly common problem with UI automation. It doesn't learn enough to actually be aware of the expected result, yet it can't be programmed to behave exactly as you want or need.
Automation in user interfaces should be exactly the opposite. It should try to learn your repeated actions so that you can perform them automatically, yet if the learning goes wrong, the user should be in control at all times and override the automatic deduced actions.
So now I have to type “news.” before it will fill news.ycombinator.com, because it started showing me the wrong option and I kept inadvertently picking it because it used to give me the right one.
There doesn’t seem to be any mechanism for it to realize “every time this happens he closes that website immediately and goes to a different one that we ranked #2 in the autocomplete search.” So until I retrain my muscle memory I’ll just keep on mistraining the autocomplete even further.