They typically result in nothing more than police showing up to your house, carting you off to a place that will end with thousands of dollars of medical bills & no meaningful help.

I’m glad you know somebody who had a positive experience, but it’s really not the norm.

Hotlines do tend to be staffed by volunteers, and there are bound to be circumstances that are not handled as well as they could’ve been. But the opposite is also true.

But if you need help, call.

To the parent comment, some anecdotal opinions are best left unshared. This is one of them.