Your post ignores the recent and not-recent history of the company:

- CEO equates musicians "doing well" with musicians creating a lot content quickly ..: https://ultimateclassicrock.com/spotify-ceo-rockers-respond/ - undermines music as an artform for the sake of high profit - blocking a prominent musician in favor of a talk-show comedian / host. Talk Radio trumping Music. - purportedly poor-quality recommendation engine - purportedly large amount of ads per unit of content