We purchased a machine from China and it came with malware preinstalled

Re:We purchased a machine from China and it came with malwar... by webmaven on Tuesday January 25, 2022 @01:15PM (#30075605)

> Product reviews that when you go back to understand how the piece of trash product got 5 stars you realize the reviews DO NOT EVEN RELATE TO THE PRODUCT you purchased. I mean, how does this even happen?

Several ways:

1. Repurposing product listings for something unrelated and keeping the old sales data and reviews

2. Merging product listings to aggregate unrelated sales data and reviews

3. Fake reviews that were unrelated to the product all along

[ Parent | on HN ]

Re:We purchased a machine from China and it came with malwar... by tempnow987 on Tuesday January 25, 2022 @01:29PM (#30075840)

> Several ways:

> 1. Repurposing product listings for something unrelated and keeping the old sales data and reviews

Sure - but this seems trivially solvable by Amazon - you can't tell that a product listing for a knife set is not a tech product??

> 2. Merging product listings to aggregate unrelated sales data and reviews

Again - def happens I think. But can't these go through some type of review? The ones I've seen are WAY off when you look deeper.

> 3. Fake reviews that were unrelated to the product all along

This is harder, I'd have 2 amazon staff review higher volume products.

[ Parent | on HN ]

Re:We purchased a machine from China and it came with malwar... by webmaven on Wednesday January 26, 2022 @11:40AM (#30087748)

"Why doesn't Amazon stop this from happening?" is a different question from "How does this happen?".

Any system Amazon puts in place will have a lot of false positives that require human review. And that is entirely aside from the fact that underhanded sellers will try to flood such a system with automated disputes until Amazon relents.

> The ones I've seen are WAY off when you look deeper.

You're assuming these disparate merges happen in a single step.

[ Parent | on HN ]