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Re:We're migrating many of our servers from Linux to FreeBSD by nine_k on Monday January 24, 2022 @03:23PM (#30063481)
I'd hazard to say that it delivers customer value via two avenues: (1) better SLAs, and (2) lower expenses.

If your backend OS starts to run software more efficiently, cost less to host, has less maintenance downtime, has fewer security incidents, has fewer crashes, etc, having changed to it has produced customer value.

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