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Re:Ask HN: Gmail account security by zxcvbn4038 on Monday January 24, 2022 @04:08AM (#30055085)
I’m sure that in the mind of Google they are doing a favor by letting us give them money, wanting support is just ungrateful. Wanting a bug fix is just obscene. They have 150,000 PhDs, aren’t we bold to question them!
Re:Ask HN: Gmail account security by HeavyStorm on Monday January 24, 2022 @07:00AM (#30056557)
This stems from Google not being a service company. Support for products is mostly like this. You can submit a bug report but that does not mean they will help you.

We have a saying here that goes something like "don't buy pizza at a burger joint"... Don't buy services from a advertising / products company.

Re:Ask HN: Gmail account security by throwawayvibes on Tuesday January 25, 2022 @06:17AM (#30070570)
>Don't buy services from a advertising / products company.

I will remember this. Thanks.

Re:Ask HN: Gmail account security by angry_octet on Monday January 24, 2022 @06:40AM (#30056344)
Turns out, having a PhD is a negative when it comes to closing bugs.