Re:Ask HN: Gmail account security
by gerdesj on Sunday January 23, 2022 @06:12PM
(#30051608)
"With Google’s nonexistent customer service"
Quite. If you play the game then all is well but if you don't then you are given very short shrift and no recourse to a higher power or anything at all.
There is very little oversight. If you fall afoul of the "algorithm" or whatever bollocks is running the show, then you have to fall back on calling them out on the socials. Get enough traction on that and lo: "soz, lol, we failed here but your <whatevs> is important to us ... in this case ... etc ..."
Quite. If you play the game then all is well but if you don't then you are given very short shrift and no recourse to a higher power or anything at all.
There is very little oversight. If you fall afoul of the "algorithm" or whatever bollocks is running the show, then you have to fall back on calling them out on the socials. Get enough traction on that and lo: "soz, lol, we failed here but your <whatevs> is important to us ... in this case ... etc ..."