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A comment on Ask HN: Gmail account security. Parent comment

Re:Ask HN: Gmail account security by jck on Sunday January 23, 2022 @06:03PM (#30051514)
I personally had a great experience with google support when I once stupidly locked myself out of my account. The whole thing was resolved in about 3 days.

However, google customer service is definitely erratic since loads of other people have had bad experiences. The best thing to do if you're using Gmail is to enable 2fa and backup the recovery codes offline and somewhere safe. This could probably get you into your account without needing to talk to support.

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Re:Ask HN: Gmail account security by jiggawatts on Sunday January 23, 2022 @06:11PM (#30051602)
I have never heard of anyone anywhere ever being able to access Google support once they were locked out -- you need to be logged in to access what little tech support they offer.
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