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Re:Roblox October Outage Postmortem by malkia on Thursday January 20, 2022 @10:07PM (#30018686)
Any guides on the "Federal incident command system" to read from (e.g. without blindly googling for it). Thanks?
Re:Roblox October Outage Postmortem by jimmySixDOF on Thursday January 20, 2022 @10:43PM (#30018878)
In addition, you can look into ITIL/ITSM Incident Management plans, they have well developed process structure to work from as a guideline.

I have also seen organizations recommend Kepner Tregoe method training for real time high pressure problem solving based off Nasa Mission Control systems.

Re:Roblox October Outage Postmortem by Spooky23 on Friday January 21, 2022 @08:54PM (#30032386)
Re:Roblox October Outage Postmortem by NordSteve on Thursday January 20, 2022 @10:39PM (#30018855)
https://training.fema.gov/nims/ is a great entry point.