(author here) I like the thinking but I have never once seen a MSFT rep reply directly to a comment on Feedback Hub. Not once. You're lucky if the submission-level response makes sense. I don't think it explains this case.

I got a few personal responses for issues I reported. It’s not just automated ones.

It smells like the developer is in charge of the component and he didn’t want the report posted there publicly.

I think Hanlon's Razor can be applied here - i.e. never attribute to malice that which is adequately explained by stupidity.

Particularly considering his comments were just echoing all the other comments in the thread - and the message "hello there" is strange and doesn't really make sense to me (if they have the power to edit a post, they probably have the power to delete it outright, which would have been less suspicious and not generated this post).

I think this is a logical explanation - that they have a huge team going through answers here and that one of them made a fuck-up.

The logical explanation is:

-There are no MS Employees there (but professional Call/Text Centers)

-MS gives a *it about your opinion (as every big IT Company)

-But MS wants you to feel that your part of the family (inclusive developers developers!!)

Microsoft has always had the likes of Accenture or HCL moderating their forums and feedback sites.

You're better off shouting into the void than expecting to get anything useful out of those channels.

At least a void gives often a echo...Microsoft gives you Win 11...after telling you Win 10 is the last windows ever...also some kind of an echo from the past (same *ssholes as ever) ;)

Hehe good call, “Never attribute to malice…”…