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Re:Upwork asking me for a $12.5k refund as the client was us... by Symbiote on Sunday January 09, 2022 @03:58PM (#29867264)
Direct Debit in Europe has strong guarantees in favour of the customer, e.g. reversing charges.

"A no-questions-asked, fast and simple Refund procedure available within eight weeks of the debit date."

Within 8 weeks of the charge, you just phone (or otherwise) your bank and ask them to undo the charge.

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