Canon is telling customers how to override counterfeit cartridge warnings

Re:Canon is telling customers how to override counterfeit ca... by mattkevan on Saturday January 08, 2022 @11:39AM (#29853305)

I discovered this when the HP printer I’d just bought from a major UK retailer refused to accept official HP ink cartridges.

Turned out that the starter cartridges that came with it were US region coded and the printer was now permanently locked to US ink.

Hated that thing with a passion - the crunch it made hitting the bottom of the e-waste bin when it finally broke was deeply satisfying.

I’ll never purchase an HP product ever again.

[ Parent | on HN ]

Re:Canon is telling customers how to override counterfeit ca... by pbhjpbhj on Saturday January 08, 2022 @07:51PM (#29858514)

Why not return it, that's clearly not fit for purpose and so contravenes the Consumer Rights Act, UK.

Some retailers care that the products they're selling are conning people; especially if it results in returns.

[ Parent | on HN ]