Re:Framework Laptop with Ubuntu Review
by kadoban on Wednesday January 05, 2022 @02:28PM
(#29813693)
I suspect HN isn't a very good place for a back-and-forth on debugging issues like this. If nothing else, HN has a reply depth limit that will be hit pretty quick.
Re:Framework Laptop with Ubuntu Review
by fsflover on Wednesday January 05, 2022 @02:36PM
(#29813796)
> by suggesting that the conversation goes private onto a forum Framework controls
AFAIK it will not go private, it will still be available for everyone to follow. HN is not exactly convenient place for user support (unless it's Google or Apple).
Re:Framework Laptop with Ubuntu Review
by BiteCode_dev on Wednesday January 05, 2022 @02:26PM
(#29813667)
I agree with the sentiment, but they cannot provide assistance on HN either, it's not a good fit.
At this point, when a client of mine that is technically litterate has such a bad experience, I pay them a visit.
They would probably learn a ton by having the setup at hand.
As a general matter, I have seen this kind of sentiment a lot, and I don't think it's particularly helpful. This subthread OP clearly feels let down and potentially betrayed. Why would you respond by suggesting that the conversation goes private onto a forum Framework controls? Shifting the forum of the discussion to a place where one party has more power seems inherently questionable.
I say that even though I have no reason to believe you all would do anything inappropriate, and my general view of your project is highly positive.