Huh. I may be remembering incorrectly, but I recall having somebody somewhat entrenched in related business tell me that HP has been going downhill from an industry perspective roughly two years ago…

Nice to see them completely own up to the mistake right away. I wonder who made the final call on doing so, companies admitting fault so transparently & immediately offering recourse seems pretty damn rare anymore.

Without the intent of sounding xenophobic, I wonder if it’s because it’s HP Japan where reputation is much more culturally important. US MBA’s admitting fault… haha…