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Re:Tell HN: AWS appears to be down again by dijit on Wednesday December 22, 2021 @08:56AM (#29649312)
Assuming you have a support contract the rep should send out a post-mortem page.

This is what happens when we've been affected by outages (even without involving support).

Re:Tell HN: AWS appears to be down again by cassianoleal on Wednesday December 22, 2021 @09:02AM (#29649379)
I think they did eventually but it took us quite a bit of troubleshooting, then creating a P1 ticket, then their investigation in order to get to the bottom of it and getting it fixed. And the status page never got an update, which is the subject I was adding to.