Re:Ask HN: How to get the attention of a human at Meta/FB?
by julianilson on Monday December 13, 2021 @11:09AM
(#29540855)
Please stop. You're just making me jealous now.
In all seriousness, what's driving me nuts is that they say they'll reply "by the end of the next business day", and there's NO response AT ALL.
What the hell are we supposed to do? We've been using the API for over 2 years. It's in the happy path UX. Removing it and creating a new UX for uploading individual photos feels insane just because nobody is there to flip the switch on our account.
Re:Ask HN: How to get the attention of a human at Meta/FB?
by ffhhj on Monday December 13, 2021 @06:00PM
(#29545836)
Apply for a job at FB, contact engineers thru internal email. I actually did that at one large software company, and fixed their crappy docs in the process :)
In all seriousness, what's driving me nuts is that they say they'll reply "by the end of the next business day", and there's NO response AT ALL.
What the hell are we supposed to do? We've been using the API for over 2 years. It's in the happy path UX. Removing it and creating a new UX for uploading individual photos feels insane just because nobody is there to flip the switch on our account.