The ability to look long term at Amazon is just fucking amazing.
Google will never ever have that kind of competence.
if I flip it to landscape, the layout looks right, but the button to reveal the search bar (the most important element on a retail homepage) doesn't work. I would be shocked to have that experience with Amazon in the middle of the holidays. it's just throwing away money.
They're caught up exactly because your biggest problem is that the site layout shit the bed. Your complaint wasn't that their business model and logistical infrastructure doesn't let you order stuff to your home on par with amazon.
when you have strong competition, it's not enough to mostly get things right at a high level. the little things matter just as much for earning trust. Amazon gets this. Walmart, apparently, does not. they're a solid second choice if something is sold out elsewhere, I'll give them that.
It's honestly because of Jeff Bezos that Amazon can succeed without Jeff Bezos.
People honestly do not give Bezos enough credit, not just for what Amazon has achieved, but for what he has achieved within Amazon. Decades from now there will be case studies about the succession planning at Amazon versus other "major" companies of our time which oftentimes revolve around the ego and narcissism of a CEO with too much self-importance to foster any sort of succession within the organization.
Amazon's best years are quite likely still not behind us and will quite likely happen when Bezos is no longer around to see them.