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Re:I Don't Want to Be on Call Anymore by LilBytes on Sunday November 28, 2021 @11:29PM (#29376379)
Your ops team might be at my old employer. Ops team had the above benefits but no one in SaaS Engineering (devs) got anything as second level support.
Re:I Don't Want to Be on Call Anymore by dragonsky67 on Monday November 29, 2021 @12:51AM (#29376841)
Yeah, we seem to contract second level support from the lowest bidder. Tick, we have a support contract, regardless of how dubious it's value.