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A comment on Ask HN: Why is Docusign a $50B company?. Parent comment

Re:Ask HN: Why is Docusign a $50B company? by GycDH6mb on Sunday November 28, 2021 @03:33PM (#29372705)
If you don't mind my asking, what could be improved? I work in engineering but would like to send the feedback over to our customer support team.

Unfortunately, a large portion of HelloSign's customer support team was affected by a reduction in force earlier this year, because Dropbox didn't want to pay salaries for support staff in high cost of labor areas, like San Francisco.

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Re:Ask HN: Why is Docusign a $50B company? by burnte on Monday November 29, 2021 @10:05PM (#29388454)
I'd be THRILLED to tell you. Shoot me an emal at [email protected] and I'll tell you everything. I love the product, been a fan of Dropbox for ages, and if I can help you help someone else improve the experience, maybe Docusign can get real competition.
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