Re:Bank transfers as a payment method
by dogma1138 on Saturday November 27, 2021 @11:13AM
(#29361193)
With HSBC it’s the same, with the added security of a TUN code that is generated with a physical token for bank transfers.
That said canceling a direct debit on your end even if it’s fraudulent isn’t something you should do as it can wreck your credit score in the UK since you’ll be in debt and depending on the account it can show up as a missed payment immediately even before it going to debt collector/judgement.
If there is a fraudulent transaction you have to contact the bank and file a claim.
In exchange, it saves a lot of time both for the customer and utility provider as the risks of mistakes are reduced considerably. Invoices get paid on time.