AT&T Now Charging You an Extra $2/Month For Not Using Enough Long Distance

Re:AT&T Now Charging You an Extra $2/Month For Not Using Eno... by mcantor on Saturday August 27, 2011 @01:25PM (#2931952)

I have a DSL-only plan with AT&T. It works fine, but every time I call for support, they ask me for "the phone number on my account", and I have to re-explain ten times that I have only DSL, and not phone or TV service. Often I am told that it is impossible.

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Re:AT&T Now Charging You an Extra $2/Month For Not Using Eno... by hammock on Saturday August 27, 2011 @02:08PM (#2932047)

Whether you buy phone from them or not, you still have a phone number associated with your account (cell phone etc), just a way to look up your record.

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Re:AT&T Now Charging You an Extra $2/Month For Not Using Eno... by callahad on Saturday August 27, 2011 @01:55PM (#2932026)

Are you sure they're not asking for the phone number of the party responsible for the account as a means of locating your account?

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Re:AT&T Now Charging You an Extra $2/Month For Not Using Eno... by JadeNB on Saturday August 27, 2011 @06:08PM (#2932677)

At least for my naked AT&T DSL, there's a 'fake' phone number (0-xxx-xxx-xxxx) associated with the account. Usually, the automated prompt won't recognise that number, but human representatives are fine with it.

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