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A comment on Ask HN: Does Everyone Hate Chatbots?.

Re:Ask HN: Does Everyone Hate Chatbots? by mracette on Monday November 15, 2021 @11:52AM (#29229472)
Baird Hall from Wavve made an interesting point that chatbots are a blessing for founders because every question/conversation is an insight into what users are thinking and how they view the product.

As a consumer, I hate them. There is something very off putting about seeing a notification when you visit a landing page.

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Re:Ask HN: Does Everyone Hate Chatbots? by stonecharioteer on Monday November 15, 2021 @11:11PM (#29236711)
Oso[1] does a brilliant thing. They wire up their chat system to slack and that's how I got in contact with them for understanding something and providing feedback. That's the right way to do it.

1. https://ososhq.com

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Re:Ask HN: Does Everyone Hate Chatbots? by taaron on Monday November 15, 2021 @11:58AM (#29229545)
Interesting way to put it. I guess the funny thing is as a consumer, I do personally dislike chatbots beyond direct support (simply because it beats long-chain emails back and forth).
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