To be fair to Ryanair, their experience has improved. No more stampede - 'a seat will be allocated to you (free of charge)'. Less strident attempts to sell you scratch tickets. Staff seem to have been told it's acceptable to smile at customers. I have never been a fan, but my last few trips with them have been fine. I'd say there's a lot of people who like you flew with them during their worst days, and will never give them another go. You only get one chance to make a first impression.