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Re:Hetzner Cloud Goes US (Ashburn/VA) by Hetzner_OL on Wednesday November 03, 2021 @07:52AM (#29093404)
Country of origin is not the sole reason we reject some orders. Most orders are rejected because of more than one red flag. We do have customers from "high-risk" countries. We also reject many European orders that appear to be fake, or that are far enough along the "possibly risky" scale. It is not a perfect art, but our team is constantly tinkering to improve our methods. We find that being overly cautious helps us to prevent abuse down the road. --Katie, Marketing Hetzner Online
Re:Hetzner Cloud Goes US (Ashburn/VA) by Grollicus on Wednesday November 03, 2021 @09:12AM (#29094113)
When we thought to rent a dedicated server for our hackerspace we initially put "Bernd Liefert" (a german in-joke) as the responsible admin down and they basically told us "lol no we know our jokes, too". We had to tell them a real, existing person as contact or they wouldn't have rented us the box.

So can confirm, they also reject European orders.

Re:Hetzner Cloud Goes US (Ashburn/VA) by returnofzyx on Wednesday November 03, 2021 @08:32AM (#29093702)
Hetzner's definition of "high risk" orders is certainly geographically biased. If you're worried about invoice payments, consider a prepaid credits model.
Re:Hetzner Cloud Goes US (Ashburn/VA) by dx034 on Wednesday November 03, 2021 @09:10AM (#29094081)
On the other hand it probably allows them to offer these prices. For AWS, unpaid bills from fraudulent accounts will make up a significant line item, Hetzner can't afford that at their margins.