The article agrees! Author's point, as I read it, is that if NASA does not plan for the transition now, then by the time Starship "has proven its key value proposition", both NASA and its usual contractors will be out of the game, as a new breed of private companies takes over most of space activity. The author doesn't expect NASA to bet on Starship, but rather to at least make some internal noises and initial movements towards that transition - but he failed to find any indication of that for the past 2 years.
Its more about starting to thinking on how to do that. And initiate some trail projects that take a different approach.
At the moment, in most parts of NASA its simply ignored. That Starship launch system got funded is more of an accidental byproduct of the HLS.
Which, if Starship delivers on its promises (and I'm quite optimistic and hopeful that it will!), then NASA will have to fundamentally transform everything about how the organization operates.
But that's a huge transition to make on the back of a program that hasn't proven its key value proposition yet. I'm happy for NASA to wait the extra 2-3 years for Starship to prove that it can deliver on its promises, before NASA commits to a reorganization and restructuring at such a fundamental level.
If NASA commits to such a restructuring now, and in 2 years we learn that Starship's economic dream fails to materialize and the program ends up as an improvement (but an ordinary one) over Falcon 9. NASA how has to unwind all of that organization restructuring and program development. It seems...wise to me for NASA to wait a handful of years to see Starship prove itself before committing to such a transition.