7-Eleven breached customer privacy by collecting facial imagery without consent

Re:7-Eleven breached customer privacy by collecting facial i... by hammock on Friday October 15, 2021 @02:30PM (#28881261)

>I've noticed not only the local 7-11 PoS terminals now have embedded cameras, but also Home Depot's newer all-in-one computers at the self-checkout include an embedded camera.

Starbucks card readers too. Pointed right up at your face. I emailed the local store manager about it, who said he'd get back to me but never did.

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Re:7-Eleven breached customer privacy by collecting facial i... by reaperducer on Friday October 15, 2021 @04:10PM (#28882568)

Starbucks card readers too. Pointed right up at your face

Here's your act of civil disobedience for the day: Try to remember to bring a tiny strip of Scotch tape with you the next time you're at Starbucks. If you do remember, and if nobody's looking, put the tape over the lens. Hopefully the piece of tape is small enough to be inconspicuous, and fuzzy enough from being in your pocket that it ruins the camera's view.

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Re:7-Eleven breached customer privacy by collecting facial i... by hammock on Friday October 15, 2021 @04:27PM (#28882772)

Yep i don't visit enough Starbucks that often anymore but that's not a terrible idea

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Re:7-Eleven breached customer privacy by collecting facial i... by lotsofpulp on Friday October 15, 2021 @02:59PM (#28881664)

What did you expect the local store manager was going to be able to say or do?

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Re:7-Eleven breached customer privacy by collecting facial i... by hammock on Friday October 15, 2021 @03:16PM (#28881895)

Get me a policy or some sort of response in writing from their corporate overlords.

Edit: just got an update. Here's what he said:

>So sorry for never responding! We are not using the cameras on the POS card readers. You will see when it asks you to swipe the card that it has an eye crossed out to signify that it is not actively using the camera to look at the customer.

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Re:7-Eleven breached customer privacy by collecting facial i... by leppr on Friday October 15, 2021 @05:37PM (#28883413)

Sounds like someone at Starbucks saw your HN comment and ran a search for your email to ping the relevant manager. Impressive if not just a coincidence.

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Re:7-Eleven breached customer privacy by collecting facial i... by hammock on Friday October 15, 2021 @06:04PM (#28883657)

Ha that would be cool but actually I just followed up on my old email

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