> What I consider soft is lashing out over the smallest emotional slight, which Steve was famous for. I wish we would all stop pretending that the platonic ideal of a leader is having the emotional maturity of a toddler.

Exactly. The lesson of this encounter wasn't anything more than: Steve Jobs had power and was willing to use it at the drop of a hat to puff up his ego over a tiny thing. Maybe there was something strategic behind that or maybe he just had anger issues and enough power that he didn't have to do anything about them.