News for hackers. Stuff that matters.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @09:39AM (#28786081)
Many of the Apple's customers (including me) see that as a feature and not a problem. I like that I can subscribe to something without having to share my personal information with another company.

I understand that I end up paying more than I would otherwise, but Apple doesn't really compete on price.

Perhaps if I was in the EU I would feel differently because they have better data protections.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by jsnell on Thursday October 07, 2021 @09:56AM (#28786303)
That's great! Given so many of Apple's customers prefer that, I'm sure the app makers will continue to accommodate you, and offer the two options at different prices. Since Apple being a middleman is so valuable to y'all, I'm sure you'll be happy to pay the 30% extra for that service.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Spivak on Thursday October 07, 2021 @02:31PM (#28790356)
I see this argument a lot and it makes zero sense. If your customers are currently paying you $15 for your app why would you suddenly undercut yourself and start charging $10 when you could keep charging $15 and pocket the extra $5?

Maaaaybe competition would force you to drop prices but a lot of consumer software isn't fungible and doesn't really compete on price.

Taking away Apple's 30% cut shouldn't be talked about as a pro-consumer move because it isn't. There's this pot of money that is either going to go to the app publisher or Apple. That's who the fight is really between.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by jsnell on Thursday October 07, 2021 @02:57PM (#28790666)
Well, criddell's claim is that there are a lot of people who really prefer to use Apple's payment system rather than a third-party one, such that apps that don't support Apple Pay will lose their business.

If those people really exist in large quantities (and I can believe they do!), the developer is losing business by not providing Apply Pay as an option. But that'd just lead every single customer to use Apple Pay, which is not what the developer wants. So you need to somehow give the people an incentive to choose your version, unless they really think that going through Apple is giving them a lot of value. Differential pricing seems like the most obvious way of doing that.

> Maaaaybe competition would force you to drop prices but a lot of consumer software isn't fungible and doesn't really compete on price.

That seems implausible. If you think that software prices don't matter at all, such that lowering prices does not increases sale, it'd follow that raising prices doesn't lower sales either. In that case, why hasn't the developer already raised prices?

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Spivak on Thursday October 07, 2021 @03:39PM (#28791113)
Lowering prices probably would increase sales, but the problem is that is might also lower net profit which is the thing you actually care about. If you're a SaaS app charging $6/mo and you have a 100k MAUs then congrats $600k gross revenue per month! You lower prices to $4/mo, your users rejoice, and your sales and marketing find all the people who wouldn't buy in at $6 but would at $4 which happens to be 25k new users -- 25% growth! Amazing! Pop the Champagne! But now your gross revenue is $500k and you have more users to support.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by jsnell on Thursday October 07, 2021 @04:03PM (#28791377)
But we weren't talking of just changing the price and keeping everything else the same. We were talking of not having to pay Apple, and passing the savings along to the consumer. With your numbers, the revenue was not 600k/month to start with. Apple was taking 180k of that, leaving you with 420k/month. So you getting 500k and Apple getting nothing sounds like a pretty good deal.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by disiplus on Thursday October 07, 2021 @04:23PM (#28791588)
but it does not work like that. because you know that you would get a lot more customers if you cut your price 20-30% while keeping your profit margin. a smaller price is a great way to get customers on board and keep them, especially those that have only small benefit from your software. im paying for example for youtube netflix, evernote and so on although basic or none would be enough based on how little do i use them, but the price is low enough that it's ok for me. i used to privately use pirated version of MS office before it was this small monthly payment and so on.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by nicce on Thursday October 07, 2021 @04:58PM (#28791967)
> but it does not work like that. because you know that you would get a lot more customers if you cut your price 20-30% while keeping your profit margin.

That is very situational and hard to predict. There is a whole discipline behind this statement for figuring out the right answer.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Jensson on Thursday October 07, 2021 @03:28PM (#28790998)
Most games have extremely tight margins. Taking away 30% of their revenue means that many of them fails and will never make another game or that their budget for the next game becomes significantly lower. Both of those hurts the consumers interests.

If it was just 5% or so then sure it wouldn't be very noticeable, but just taking 30% outright is huge and will push many from being viable businesses to being forced to stop. The appstore isn't like steam which gets you a huge ecosystem of extra features for your games and tons of marketing. I'd pay extra to be able to add a game to steam even if I bought it elsewhere simply because steam adds so many other things.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by r00fus on Thursday October 07, 2021 @11:43AM (#28787803)
They're free to do so for Android devices.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by fzil on Thursday October 07, 2021 @02:33PM (#28790385)
> I'm sure you'll be happy to pay the 30% extra for that service.

if that's how things worked then we wouldn't be having all this commotion. Part of the reason why devs are going after apple is because they /can't/ charge more on iOS compared to other platforms and they /can't/ explicitly state that they have to pay 30% to apple.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by jsnell on Thursday October 07, 2021 @03:06PM (#28790772)
> Part of the reason why devs are going after apple is because they /can't/ charge more on iOS compared to other platforms

That is not true. As a specific counter-example, subscribing to YouTube Premium via the iOS app costs extra compared to subscribing to it via the website or Android.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Jensson on Thursday October 07, 2021 @03:25PM (#28790961)
Is that true in general or did Apple and Google make a special deal on this? Apple and Google are very friendly to each other so I see why Apple would let them do this.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @03:40PM (#28791120)
You've been able to pass on the 30% fee to customers in the form of higher prices on iOS since 2011.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by fzil on Thursday October 07, 2021 @06:30PM (#28792921)
I see, I stand corrected then. I'll have to take a closer look at their store ToS.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by jacquesm on Thursday October 07, 2021 @02:57PM (#28790664)
Exactly. It's as if the mob is your 'businesspartner' and you can't tell your customers that you have to pay them off, nor can you tell them to come to your home after closing to buy it there for the real price.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by vanviegen on Thursday October 07, 2021 @09:52AM (#28786253)
That might make sense for dealing with a company I've never heard of before, from which I'm just installing an app from the App Store.

But the way I see it, it doesn't make sense when dealing with companies I have a preexisting relationship with, like my phone provider, energy provider, kids' school, work serices, all kinds of online entertainment providers, etc, etc. I may want to be able to interact with them through my phone, and there shouldn't be any third party controlling and profiting from that interaction.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Spivak on Thursday October 07, 2021 @02:36PM (#28790421)
And they don't. Apple charges 30% on digital goods. None of the things you listed count except entertainment providers in the case where you sign up on the iPhone in which case you didn't have a pre-existing relationship.

"Are you using your iPhone app as a digital storefront for digital goods or services to be consumed on your phone? => Apple gets a 30% commission"

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by vanviegen on Friday October 08, 2021 @02:35AM (#28796359)
In the case of Apple Pay, they are monetizing my preexisting relationship with my bank. But the fact that they get to control all of those relationships in very significant ways is what's really bothering me.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by hectormalot on Thursday October 07, 2021 @09:51AM (#28786241)
I think that’s okay, I’m in the same position that I trust Apple more in handling this than the apps themselves. Eg I’ve read some interesting stories on how hard it is to cancel a NYTimes subscription.

What is - on my opinion - problematic is that apple prohibits alternative payment options. Eg I’d be happy to see (8€ per month with apple [pay now], 7€ per month direct [register on our website], but even that’s prohibited. That is Apple using its position as one of the 2 major phone offerings to prevent competition in a way that I consider monopolistic.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Andrew_nenakhov on Thursday October 07, 2021 @10:09AM (#28786439)
So you also trust Apple better than yourself, because if you will ever find yourself needing an app that Apple blocks, well, you'll have to accept that it is in your 'best interests'.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @10:56AM (#28787133)
Generally, it's true. If Apple blocked nothing, how many flashlight apps that also mine bitcoin would be installed?
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by emn13 on Thursday October 07, 2021 @11:15AM (#28787410)
So first of all - just because the end-user wants Apple to check for actively malicious programs doesn't mean they assent to all forms of control. Secondly, even on the matter of software deemed malicious by Apple, I think it's questionable how reasonable it is for Apple to entirely remove the end-user from the decision making process.

Even on really weakly policed platforms like windows, people still tend to leave virus scanners enabled; and on android similarly most people don't choose to expose themselves to unnecessary risk by sidestepping its store - at least as far as I know. Users regularly do really stupid things, so some level of external control is perhaps not unreasonable, but how much, and for what? And should Apple even get to be involved in that decision?

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Andrew_nenakhov on Thursday October 07, 2021 @11:48AM (#28787888)
Do not forget that in some countries Apple also blocks apps that the current regime deems dangerous for it. Like, apps of the opposition news outlets, etc. Apple is quite content with taking your freedom away: if you needed it, you wouldn't have relinquished controls of YOUR phone for other people to decide what to run on it.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by bradknowles on Friday October 08, 2021 @02:42AM (#28796395)
That requirement is never going away, and Apple is never the only company involved in doing that kind of stuff.

Therefore, that argument really has no bearing on this discussion.

Whether Apple should try harder to stand up to these repressive governments is a good discussion to have, but it’s not the one we’re having right now,

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @12:34PM (#28788650)
Google does this too. As I understand it, their choice is to remove the app or stop selling devices, software, and services in those countries. This is definitely something that tech companies could do better at. I wish they would choose the latter option just once.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Andrew_nenakhov on Thursday October 07, 2021 @02:24PM (#28790260)
At the present moment, I can easily sideload any app on Android, I can even install a third-party appstore like F-droid (this freedom can be taken away by Google in three future, but still far it is available).

Nothing even remotely similar is possible on non-jailbroken iPhone.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by howinteresting on Thursday October 07, 2021 @02:25PM (#28790268)
But even if Google removes it, you can just install the app on Android anyway.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by r00fus on Thursday October 07, 2021 @11:56AM (#28788004)
Have you ever tried to cancel a newspaper/gym membership? It's not easy. I want freedom from my subscriptions.

"Freedom from" is a quite liberating concept.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by donarb on Thursday October 07, 2021 @11:01AM (#28787215)
So how can Apple make it easier to cancel a subscription if they don't have control over the payment method?
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by emn13 on Thursday October 07, 2021 @11:09AM (#28787322)
By allowing you to pay via an apple controlled payment method; or (less securely) by contractually obligating them to honor centralized cancellation requests.

I'm almost positive many people would gladly pay extra - certainly temporarily - to be sure no untrustworthy third party gets direct access to their money. The question is merely whether apple gets to force that when both end user and app developer would prefer otherwise, and if there are any conditions on such requirements by Apple.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by mattnewton on Thursday October 07, 2021 @11:07AM (#28787288)
One way I'd like it to work, us that you can choose to sign up through Apple, and have the service pass their cut % along to you as a greater cost, or sign up without apple's system for presumably cheaper.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by travoc on Thursday October 07, 2021 @09:47AM (#28786192)
I wonder if you would feel differently if the 30% premium you were paying to Apple on every digital purchase were transparently shown on the transaction.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @10:08AM (#28786433)
I'd be okay with that. I'd also be okay if regulators forced Apple to allow apps to use outside payment services where the price could be 30% less.

I just hope that Apple would be allowed to say that if you are going to use outside payment providers, you must allow paying through Apple and the outside price can be no lower than 30% (or whatever Apple's cut is).

I don't spend a lot through Apple each year. Maybe $200. If I'm paying 30% more than I would otherwise that means it's costing me something like sixteen cents per day and I'm okay with that.

When I was younger, I used to focus a lot more on price. When Zappos came around it clicked for me that paying more can be smart if the service you get is better. I'll pay $0.16 every day if it means a few times per year I avoid a lot of bullshit.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by coz131 on Thursday October 07, 2021 @11:04AM (#28787255)
I don't get what do you mean by "you must allow paying through Apple and the price can no lower than 30% or whatever the cut".
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Nasrudith on Thursday October 07, 2021 @11:23AM (#28787519)
Essentially they must allow the user the option of Apple as a payment mechanism to ensure their feature is unbroken. The no lower part is that they can only discount up to whatever Apple's cut would be if they use their own payment mechanism. Related to the first point to prevent "soft disables" like setting Apple pay price at something dramatically worse that few would pay. Charging $13 through Apple and $10 through theirs ensures they get their $10 no matter the customer choice. Or they could call the volume worth the cut and charge $10 for both methods.

Setting it worse opens up effectively a "soft disable" like Apple price at $1000 and their price at $1.

If they for some reason decided to charge $1 through Apple and $1000 through their own that poor decision is no skin off Apple's nose.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by smoldesu on Thursday October 07, 2021 @11:04AM (#28787264)
That money isn't being taken from you though, it's being taken from the developer who made that app or service. No matter how you frame it, the developer sets their price and Apple scalps them accordingly. So just because you don't care doesn't mean that the people who are trying to make a living off it shouldn't.
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by Jensson on Thursday October 07, 2021 @12:49PM (#28788877)
It is ~43% premium. 100 / 70 ~= 1.429
Re:Dutch watchdog finds Apple App Store payment rules anti-c... by bradknowles on Friday October 08, 2021 @02:44AM (#28796409)
But 30% doesn’t exist anymore, except for the top 1%of earners on the platform.

Most sellers on the App Store are now paying 15%, if anything at all. Most apps I’ve seen are using ads to bypass paying anything to Apple. Some of them support IAP to remove ads. But that’s just an option.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by p_j_w on Thursday October 07, 2021 @12:36PM (#28788673)
>I understand that I end up paying more than I would otherwise, but Apple doesn't really compete on price.

Don't they have rules that companies aren't allowed to charge a higher price for services on Apple devices than elsewhere? Seems to me they DO try to compete on price here. They want to have their cake and eat it too, and they absolutely should not be allowed to.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by criddell on Thursday October 07, 2021 @03:47PM (#28791191)
They did have that rule at the start but it was changed some time ago.

If you subscribe to Spotify in iOS, it costs more than doing so over the web. I think this is ultimately going to be a huge problem for Apple because they directly compete with Spotfiy.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by duped on Thursday October 07, 2021 @09:49AM (#28786221)
I agree with you, recently I chose not to purchase things from Etsy because the shops only supported PayPal and wouldn't let me checkout without an account.

But that said, those shops should have a right to choose which payment processors are appropriate for their business. Let the market decide what is the best for the market.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by chrisfinazzo on Thursday October 07, 2021 @10:02AM (#28786381)
Seeing all of the ancillary legal fallout from the Epic Games trial is convincing me that the EU learned the wrong lesson from the US' dealings with Microsoft in the 90's.

The OEM model (at least for computing platforms) is how the world works. Fragmenting it helps no one, save for perhaps the software freedom crowd.

They continue to fight the old war and at some point, it just might come back to bite them.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by chrisfinazzo on Thursday October 07, 2021 @11:01AM (#28787220)
Alas, downvotes. To those who disagree with me, what's the alternative? It just seems like the EU is fundamentally opposed to this model which would mean any company is no longer in charge of their own destiny.

"There's no advantage to being a platform owner? Eh, OK, let's just not bother trying then."

It's a bad look.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by smoldesu on Thursday October 07, 2021 @11:11AM (#28787362)
Apple can still provide all of the OEM features if they really want, the obvious solution here is to give people the option to install third-party things (eg. Please enter your PIN number to confirm a third-party installation) and then boom! You're finished.

It's quite obvious that the only reason Apple hasn't added that feature is because they have no intention on losing their stranglehold on the App Store. Without sole propriety of software, Apple's value proposition starts to crumble. So, why should we let them keep it? What do we, as a society, gain from letting Apple be the richest company in the world? The answer is nothing, and eventually some day when they go under we'll come to the realization that it was all a zero-sum game anyways.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by echelon on Thursday October 07, 2021 @09:50AM (#28786230)
> Many of the Apple's customers (including me) see that as a feature and not a problem.

This is almost Orwellian. Imagine Standard Oil customers cheering the demise of the corner mom and pop.

All of this while Apple collects a dossier on each of you that they'll willingly hand over to the FBI, FSB, or Chinese Ministry of State Surveillance.

If none of that convinces you, then do me a favor. A thought experiment.

Imagine an alternate history wherein we replace Apple with Microsoft. Imagine that the iPhone lost and became just a footnote or history and that Steve Ballmer's Microsoft ZunePhone Pro 10 won the market. That's what we all have in our pockets now.

Would you be happy if Microsoft owned the customer relationship? Would you feel just as happy?

Apple is immaterial in this. We don't need companies to be this powerful.

Re:Dutch watchdog finds Apple App Store payment rules anti-c... by endisneigh on Thursday October 07, 2021 @09:55AM (#28786289)
Is anyone being forced to use The ZunePhone Pro 10 or the iPhone? Android dominates worldwide with a staggering 70%+ depending on who you ask.

I do agree that companies shouldn't be so powerful tho