I agree. Like others here I don't know the context, so maybe I don't know what I'm talking about, but her first paragraph seems about as sincere and direct an apology as anyone could reasonably want.
After that she talks about broader organizational stuff which isn't intended to take away from her own apology ("Separate from this personal misstep...").
It's a shame that based on the reactions in the linked thread, many seem unable to take what seems like a genuine apology at face value
Re:I'm sorry
by Dylan16807 on Wednesday October 06, 2021 @11:35PM
(#28781535)
From what I can see, it's an apology for a tiny symptom of the real problem. Being a genuine apology for that tiny thing, with no apology for the bigger issues, leads to a rejection of the entire post. In that context, if it's accurate, I think rejection is pretty reasonable.
I've seen enough short apologies posted here and the comments below usually pointed out the lack of effort, the lack of commitment to do better, the lack of pointing out errors and the likes. Any form of apology will get some flak just based on whatever form it took, so I don't think one can judge just based on word count.