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Re:More details about the October 4 outage by fragmede on Wednesday October 06, 2021 @05:35AM (#28770986)
I would argue that SREs are consistently our own customers in a way unique to SRE.
Re:More details about the October 4 outage by ethbr0 on Wednesday October 06, 2021 @10:29AM (#28773602)
Ironic, as measurability came up in another comment thread I'm in.

I'd say from a technical perspective SREs are, but there's a potential (depends on product) gap between their technical goals and user goals.

e.g. What does "p95 latency is spiking" actually mean to the end user?