Re:As a solo developer, I decided to offer phone support (2017)
by gazelle21 on Monday September 20, 2021 @02:03PM
(#28596757)
I cant tell if you are trolling or not. In case you aren't, all of your solutions involve a large amount of free time and money. Something a lot people don't have, I worked in the restaurant biz before moving to tech. It was brutal, even getting a day off to go to the doctor would cost me a large portion of my pay check. I was able to "escape" due to having a solid support system, a lot of my former coworkers did not have this.
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Re:As a solo developer, I decided to offer phone support (2017)
by infogulch on Monday September 20, 2021 @02:13PM
(#28596881)
I vouched for your comment because you have some good points. You were likely downvoted for your first sentence because it's a (couched) accusation that GP is trolling. Consider omitting that statement next time, it does not add to the discussion. See the HN comment guidelines: https://news.ycombinator.com/newsguidelines.html
Re:As a solo developer, I decided to offer phone support (2017)
by Tycho on Monday September 20, 2021 @05:27PM
(#28599223)
Hmm I could be wrong but I suspect that people spend record amounts of time watching TV (or equivalent) and record numbers of people own devices like smartphones that facilitate all of the above activities. Doesn't seem like time and money is the barrier you make out. Also they were not meant as solutions but as options that didn't exist in the past.