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Re:Tim Cook Faces Surprising Employee Unrest at Apple by magpi3 on Friday September 17, 2021 @10:57PM (#28573215)
The employee is deaf. He needs an interpreter to understand the customer's speech. He does not need the interpreter to respond to that speech. He would be performing his job. Your drywall analogy is insulting.
Re:Tim Cook Faces Surprising Employee Unrest at Apple by slothtrop on Saturday September 18, 2021 @09:46AM (#28576227)
> He does not need the interpreter to respond to that speech.

How familiar are you with the deaf? If this was a lifelong affliction they (likely) won't verbally communicate and even if they do it's not something that can be parsed clearly enough for retail.