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Re:Tim Cook Faces Surprising Employee Unrest at Apple by ipaddr on Friday September 17, 2021 @10:51PM (#28573187)
Your message changed my mind on this. Not because one person can negotiate better. Because the package of the two provide a different energy.

People feel more comfortable in groups and more pressured one on one. The interpreter is seen as neutral but an upstanding person. Grouping the three presents a natural barrier which gives the customer space. If the interpreter can fullfill the wingman role by neutrally suggesting to go forward with a purchase to someone on the fence you have a real business.

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