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Re:UK hotels adding service charge to room rate by nmstoker on Monday September 13, 2021 @08:33PM (#28518712)
I've done it occasionally in UK restaurants where the service clearly did not meet the level expected for the overall charge. It's certainly not a regular occurrence but equally it doesn't keep me up at night (it's optional, we don't have a warped view of tipping here and I wouldn't dream of withholding it unless the experience was undeniably poor)

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