Re:Mistakes I've Made in AWS
by nucleardog on Saturday September 11, 2021 @01:54PM
(#28494100)
> Who told you to call their customer support for a refund? AWS (and other cloud vendors) practically never refund.
I've gotten refunds about a half a dozen times now. Every time I've asked. One was for over a hundred thousand dollars.
I've never paid for support, I have no contacts within the company (like are often necessary at places like Google), I literally just put in a support ticket asking for a refund and got a refund.
They usually require some documentation/explanation of how you're going to avoid making the same mistake again (which is fair), but otherwise have been very cooperative.
I've gotten refunds about a half a dozen times now. Every time I've asked. One was for over a hundred thousand dollars.
I've never paid for support, I have no contacts within the company (like are often necessary at places like Google), I literally just put in a support ticket asking for a refund and got a refund.
They usually require some documentation/explanation of how you're going to avoid making the same mistake again (which is fair), but otherwise have been very cooperative.