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Re:Mistakes I've Made in AWS by Galanwe on Saturday September 11, 2021 @09:35AM (#28491855)
> I let it go on for a few months, only to discover that I had been charged $1,500.

You get billed monthly, so really, letting it go for a few months is on you.

> The one thing that really pissed me off was how easy it was to set up vs how hard it was to take it back down > You have to install the SDK and perform some (seemingly complex) commands.

Hu, no it's not. Really it's litterally one click to shutdown an RDS instance, and always has been.

> But they wanted this huge list of things from me in order to refund it, like a super in-depth explanation of how it happened.

I mean that makes sense to me. They did reserve and partially used these resources for you, so it's only fair that you have to go through the trouble of explaining why they would let it go. If there's no downside everyone would just reserve a bunch of resources all the time.

From your comment, it seems you didn't even bothered to answer their questions to get a refund, I would totally not hesitate to charge you if I was in AWS place.

Re:Mistakes I've Made in AWS by leeoniya on Saturday September 11, 2021 @09:45AM (#28491935)
> You get billed monthly, so really, letting it go for a few months is on you.

right? what a moron, that bill could have been a surprise of only $500!

/s

Re:Mistakes I've Made in AWS by tenaciousDaniel on Saturday September 11, 2021 @10:03AM (#28492052)
lol exactly. I've discussed this incident before on HN and had the same kind of "well tough luck but you deserved it" responses. They seem not to understand how off-putting it is to newcomers or students, to basically say "hey well YOU made a mistake, the trillion-dollar corporation SHOULD take your money, idiot!"
Re:Mistakes I've Made in AWS by geoduck14 on Saturday September 11, 2021 @04:38PM (#28495714)
>I've discussed this incident before on HN and had the same kind of "well tough luck but you deserved it" responses.

Brush it off. I've worked with AWS pros who get lost in the billing. In my last job, we had a big "hackathon" where the objective was to reduce our AWS spend. Overall, we reduced our annual bill by a couple million dollars.

Re:Mistakes I've Made in AWS by tenaciousDaniel on Saturday September 11, 2021 @09:52AM (#28491978)
> From your comment

Pretty stupid to just assume that I "didn't even bother" to answer their questions. I'm not going to write a novel explaining every minutia of my interactions with AWS.

> letting it go is on you

I never said it wasn't. If you pay attention, you'll see that the context of this comment is discussing the "it's on you" culture surrounding AWS and how hostile it is to newcomers.