Not to downplay the seriousness of theft, but there's something to be said about the scale. A few people working in an uncoordinated fashion is a crime problem; a structured group essentially working in symbiosis with a retailer's systems (and its blindspots) sounds more like a system design issue on the community and company level. Why do these people need or even want to steal so much? How can a company sustain these kinds of losses? It seems like there are inefficiencies to consider from several vantage points.