Re:Operations is not Developer IT
by jameshart on Friday September 03, 2021 @05:30PM
(#28409640)
> You are mistaking the highway road crew for mechanics
The highway road crew know what a car is, though, right? They know that the road needs to be clear and flat and drained of water, and the markings need to be clear, so that cars can drive on it.
When the devs come to you complaining about flat tires, you can't turn round and say 'this is a mechanic issue, I don't know how tires are meant to work. They go on the bottom, right?' - you're meant to help check for rusty nails or bits of metal in the road that are causing all these flats.
'Oh, I didn't realize that was something that could cause trouble for cars'
Well then you're a pretty crappy highway maintenance guy.
Re:Operations is not Developer IT
by pjmlp on Saturday September 04, 2021 @06:15AM
(#28413735)
Yeah, just don't expect any sort of understanding for jammed doors, bad clutch, or overheated motor, which is the kind of complains OPs were referring to.
The highway road crew know what a car is, though, right? They know that the road needs to be clear and flat and drained of water, and the markings need to be clear, so that cars can drive on it.
When the devs come to you complaining about flat tires, you can't turn round and say 'this is a mechanic issue, I don't know how tires are meant to work. They go on the bottom, right?' - you're meant to help check for rusty nails or bits of metal in the road that are causing all these flats.
'Oh, I didn't realize that was something that could cause trouble for cars'
Well then you're a pretty crappy highway maintenance guy.