Stripe: Thinking Like a Civilization

Re:Stripe: Thinking Like a Civilization by rachelatstripe on Tuesday August 31, 2021 @12:15PM (#28369852)

I work at Stripe. I'm sorry for the issues - we've just sent you an update.

[ Parent | on HN ]

Re:Stripe: Thinking Like a Civilization by 0xffff2 on Tuesday August 31, 2021 @03:58PM (#28372781)

This trend of getting useful support only when complaining on social media is incredibly troubling. Why wasn't this solved by normal support channels? Is it just too expensive to provide decent support unless it's hurting the brand image?

[ Parent | on HN ]

Re:Stripe: Thinking Like a Civilization by Bswift on Tuesday August 31, 2021 @12:18PM (#28369899)

Wow, I'm really surprised and super appreciative.

Thank you for taking notice and totally clearing this up!

[ Parent | on HN ]

Re:Stripe: Thinking Like a Civilization by atatatat on Tuesday August 31, 2021 @08:01PM (#28375089)

Will you stay?

[ Parent | on HN ]