Ask HN: How would you use a tool that calls you and asks you questions?

Re:Ask HN: How would you use a tool that calls you and asks ... by Leftium on Monday August 30, 2021 @12:12AM (#28352754)

There's a method of (UX) research that samples user feedback at regular intervals. I forgot the exact term, but usually the users are responsible for recording at regular intervals.

Also I recall someone kept a simple journal where they wrote down where they were, who they were with, and what they were doing at the same time every day (like 7pm).

Both of the above use cases could be done with a daily alarm on your phone, but your tool would streamline the process.

[ Parent | on HN ]

Re:Ask HN: How would you use a tool that calls you and asks ... by mfiggy on Wednesday September 01, 2021 @05:25PM (#28385693)

Thanks for sharing. Do you do anything like this? I'm intending to make the app customizable so you could set it up for any use case, like this: https://ibb.co/PNCtpyL

[ Parent | on HN ]

Re:Ask HN: How would you use a tool that calls you and asks ... by Leftium on Thursday September 02, 2021 @04:45AM (#28389872)

I studied UX in university, but I haven't done any ESM myself. (Just remembered the term is Experience Sampling Method[1])

Also called "pager study" because pagers were used to prompt the users to make a diary entry.

[1]: https://uxpamagazine.org/mobile_technology_experience_sampli...

[ Parent | on HN ]